Due to the powerful earthquake, communication was disrupted at 6,730 mobile communication base stations out of more than 26,000 stations across 11 regions and states, including Nay Pyi Taw Council Area, Mandalay Region, and Sagaing Region. Thanks to the concerted efforts of telecom operators, approximately 6,000 base stations had been restored by 7 April. As of now, mobile communication has resumed at 96 per cent of base stations in Nay Pyi Taw, over 88 per cent in Mandalay Region, and 91 per cent in Sagaing Region.

In order to ensure that people in the earthquake-affected areas have access to internet services, the Myanmar Internet Exchange Association has opened two Wi-Fi centres under the Mudra Project – one at Mingalar Yankin Public Housing and the other at the old airport in Chanmyathazi, both in Mandalay Region. Internet Service Providers (ISPs) are currently providing the necessary support to ensure internet connectivity at these centres.

Additionally, My Mandalay Company Limited is arranging free Wi-Fi services in Mahaaungmyay Township in Mandalay Region and Sagaing in Sagaing Region.

Myanmar Post and Telecommunications (MPT) reported that 95 auto-exchange units were damaged by the earthquake. As of 8 April 2025, 63 units have been repaired, while efforts are ongoing to urgently restore the remaining 32 units. Furthermore, repair work is being carried out to restore normal operations of telecom infrastructure in affected areas, including clearing damaged telephone poles and cables and servicing mobile station machinery and towers.

Myanma Post is making efforts to maintain regular operations of its services. A temporary counter has been opened at the Central Post Office in Nay Pyi Taw to receive and distribute parcels. In Mandalay, postal services are being provided smoothly via a branch counter of the General Post Office in Mandalay, handling express mail, international mail, money transfers, and other services.

MNA/MKKS

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